Frequently Asked Questions

•    Do you have a CD Player?
We don’t have a CD player or music system. You are welcome to bring you own and there are plenty of power points.

•    Can we have a live music during the Civil Ceremony?
You are welcome to use the family piano situated in the White Hall (this piano can not be moved) you are also welcome to have none amplified music such as a string quartet, harpist etc. Amplified music is not permitted in the State Rooms.

•    Can we have a band?
You are welcome to have a live band in Lyttelton Suite. However this room is not very large and we limit this to a 3 person band.  The band will need to provide safety certificated and prove that their equipment is PAT Tested. The band must load their equipment in through the East Door and park in the car parking areas.

•    Do you have a marquee?
We do not have a permanent marquee, however, you are welcome to put up a marquee for your needs. We have 2 dedicated marquee sites within the grounds. You will need to use one of our designated marquee companies listed on the ‘Friends of Hagley Hall’ list on the website.

•    Can I use a florist that isn’t on the suppliers list?
Yes, however your florist, is not permitted to assemble the flowers at the hall, the flowers need to be delivered already arranged.

•    Can I bring my own caterer?
The only caterers that are permitted to work at Hagley Hall are those detailed under the preferred suppliers list on the website noted under Friends of Hagley. Please do contact them independently to discuss your requirements or queries.

•    Do you have accommodation?
We do not have accommodation. There are a number of quality hotels within easy travelling distance. Please contact us for the accommodation list.  As part of the exclusive wedding tariff the bride and her immediate entourage (including suppliers such as hairdressers) are offered the use of the Chinese Watersilk Room during the day until 8pm.

•    Can people leave our cars overnight?
Cars must not be left on site over night.  If you need to leave a car then please park in the church car park and pick your car up before 9am the following morning.
Parking at Hagley Hall is mostly on grass.  You may drive you car up to the front door to drop off people (ladies in heels etc) but cars will be directed to the car park areas.
Suppliers are not permitted to park around the hall but must also park in the designated parking place.

•    Can we go beyond midnight?
The hire period is 9 hours usually from 1500hrs to midnight.  However you may wish to change these timings to start earlier, however the period would still remain at 9 hours i.e. your event could start at 1300 but would need to end at 2200hrs.
You can purchase extra hours for £250.00 +VAT per hour. Please note that we will not extend the hire period past midnight.

•    How do I confirm the booking?
Two payments are required to secure your booking, 50% of the facility fee is required. This is non-refundable.  Also a refundable deposit of 50% of the facility fee is required. This bond will be returned post event, when all outstanding payments have been received and both parties are satisfied that all requirements of the terms and conditions have been met or you can use the funds to pay outstanding bills like bar account or catering. The balance is payable seven days in advance of the event date.

•    Can I leave items behind to be collected at a later date?
Items can be left at the hall and collected during office hours Monday to Thursday between 9am and 5pm by arrangement with the Hall.  Hagley Hall will store items for 5 days.  However in some cases we have weddings the next day and in this instance we may ask you to remove all your items at the end of the evening.

•    Can we have children at the wedding?
We do welcome children at Hagley Hall but they must be supervised at all times.
Due to food hygiene and health & safety concerns children are not permitted to be seated on the laps of guests during food service.  Children’s booster seats can be provided where appropriate; however, Hagley Hall does not provide high chairs. Please note that a child on a booster seat or in a high chair will count towards the maximum number of 10 per table. Your requirements will need to be discussed prior to the day. 

•    Can we supply are own alcohol?
Yes, although a corkage charge of £10 per person + VAT will be incurred.  This is an inclusive buyout for clients who want to bring in alcohol for reception, meal, and speeches. This does not include the drink for the evening bar which Hagley Hall will provide.
Please note that, for a Civil Ceremony only (2 hour hire period) Hagley Hall will be the sole supplier of all beverages including alcohol.

•    Where can we have photographs taken at Hagley Hall?
You are permitted to use the grounds for photographs during your hire period only. Professional and guest photography can take place in the designated State Rooms, White Hall, Saloon, Long Gallery and Crimson dining room, the Lyttelton suite on the ground floor and outdoors on the Perron steps and lawn.
Guests are welcome to use the Perron Lawn at the front of the Hall for photographic opportunities or recreational activities.  However great care must be taken by those venturing on to this lawn with high heels as the lawn is uneven.  The Ha Ha (a landscape feature) is situated at the far edge of the Perron Lawn and consists of a 1 metre drop to the front field.  The Hall advises that guests should keep at least a 1 metre distance from the Ha Ha at all times. Guests approach the Ha Ha at their own risk. Children must be kept under close supervision at all times

•    Can guests throw confetti?
We only allow real flower petals to be hand throw either fresh or dried.

•    Can we have Chinese Lanterns?
Chinese lanterns are permitted. The time and place of release will be under the strict control of Hagley Hall.  Hagley Hall reserves the right to cancel the release of the lanterns if weather conditions are unsuitable.

•    Do you allow fireworks?
We do allow firework displays but there are restrictions due to the close proximity of the Deer Park and the herd of Fallow deer. Our nominated supplier is listed on the website noted under Friends of Hagley. Please do contact them independently to discuss your requirements.

•    Can we have candles?
Candles are permitted however there are restrictions. If candles are to be placed on the table then the flame must be encased in glass. Naked flames are permitted if the candles are in a candelabra i.e. at least 30cms above the table.

•    Do you have an easel?
Yes we have an easel you can use. If you supply your table plan A1 size on stiff card or board then we can mount it in our gold frame and put it on our easel.

•    Is our florist allowed to assemble the arrangements at the Hall?
We do not permit the assembly of flower arrangements at the Hall. Your florist will need to deliver completed arrangements to the Hall on the day at a specified time, please ask them to contact the Events office to confirm.

•    When can we deliver things to the Hall for the wedding such as table plans and presents?
You can deliver items for your wedding up to 24 hours before the date. Please arrange delivery with the Events office.

•    Can we leave wedding gifts, cake etc at Hagley Hall after our event?
Items may be left at the Hall and collected during office hours 9am-5pm, Mon-Thurs, by arrangement with the Hall. Hagley Hall will store items for 5 days. After this period all items will be disposed of but not before we have contacted the client and discussed the situation.

•    How do we secure our booking at Hagley Hall?
Two payments are required to secure you booking and are detailed below.
50% of the facility fee is required with the contract, which will be drawn up once you have submitted and returned your initial application form. This is non refundable.
A refundable deposit of 50% of the facility fee is also required. This will be returned post event, when all outstanding payments have been received and the Estate is satisfied that all requirements of the terms and conditions have been met.
The balance to be paid on the final invoice is due 7 days in advance of the event date.

•    How do I pay?
Payment can be made by cheque or bankers draft, BACS or credit card. If you pay by Credit Card there will be a charge of 2.5%